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 Brokers routinely screen carriers using vetting tools before booking freight
Even one negative FreightGuard report can cause brokers to skip over a carrier automatically
Industry sources and carrier feedback indicate double-digit reductions in broker callbacks after a negative report

 FreightGuard reports can remain visible long-term, even after disputes
Carriers often report that past issues follow them, despite corrective action
Reputation issues can affect business months or years later
 

DNU (“Do Not Use”) listings often result in:

- Automatic rejection in broker systems
-  Reduced access to preferred lanes
-  Fewer repeat broker relationships

- Fewer loads
- Lower negotiating power
- Slower business growth

- Many FreightGuard reports stem from:
- Miscommunication
- Documentation disputes
- One-time operational issues
- Carriers often feel they lack guidance on how to respond professionally and effectively

 - Freight is a trust-based industry
-  Brokers prefer carriers with:
-  Clean records
- Clear communication
- Professional documentation